Privacy policy

Vetrina Mia Limited Privacy Policy

Last Updated: 16 February, 2025

At Vetrina Mia Limited, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.vetrinamia.com, or use our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect We may collect the following types of personal data:

• Personal Identification Information: Name, email address, phone number, shipping address, and payment details.
• Technical Data: IP address, browser type, device information, and browsing behavior.
• Other Information: Any additional information you provide voluntarily, such as feedback or survey responses.

1. How We Use Your Information We use your personal data for the following purposes:

• To process and fulfill your orders.
• To communicate with you about your account, orders, or inquiries.
• To improve our website, products, and services.
• To send promotional materials or offers (with your consent, where required by law).
• To comply with legal obligations and protect our rights.

1. Disclosure of Your Information We may share your personal data with:

• Service Providers: Third-party vendors who assist us with payment processing, shipping, marketing, or website operations.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

We do not sell or rent your personal data to third parties for their marketing purposes without your explicit consent.

1. International Data Transfers Your personal data may be transferred to and processed in countries outside your jurisdiction, including Hong Kong, where data protection laws may differ. We will ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or adherence to international frameworks like the EU-US Privacy Shield (where applicable).
2. Your Rights Under Data Protection Laws Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal requirements).
• Restriction: Request restriction of processing under certain conditions.
• Objection: Object to the processing of your data for direct marketing or other purposes.
• Data Portability: Request a transfer of your data to another service provider (where applicable).

To exercise these rights, please contact us at care@vetrinamia.com.

1. Region-Specific Disclosures

• European Union (GDPR): If you are located in the EU, we comply with the General Data Protection Regulation (GDPR). Our legal basis for processing your data includes your consent, contract performance, and legitimate interests.
• Singapore (PDPA): If you are located in Singapore, we comply with the Personal Data Protection Act (PDPA). We will obtain your consent for collecting, using, and disclosing your personal data.
• Japan (APPI): If you are located in Japan, we comply with the Act on the Protection of Personal Information (APPI). We will handle your data in accordance with APPI requirements.
• California (CCPA/CPRA): If you are a California resident, you have the right to know what personal data we collect, request deletion, and opt out of the sale of your data (if applicable).
• South Korea (PIPA): If you are located in South Korea, we comply with the Personal Information Protection Act (PIPA). Your personal data will be processed in accordance with PIPA's requirements, including obtaining your consent where required.
• Taiwan (PDPA): If you are located in Taiwan, we comply with the Personal Data Protection Act (PDPA). We will obtain your consent for collecting, using, and disclosing your personal data in accordance with Taiwanese laws.
• Macau (Law No. 8/2005): If you are located in Macau, we comply with Law No. 8/2005 on the Protection of Personal Data. We ensure your personal data is handled in accordance with Macau's privacy requirements.
• ASEAN Countries: If you are located in any ASEAN country, we adhere to the respective local privacy laws in line with the ASEAN Framework on Personal Data Protection, and we will ensure that your data is processed in a lawful and transparent manner.

1. Data Security We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
2. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
3. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
4. Governing Law and Jurisdiction These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong, unless otherwise required by applicable local laws. For customers within the European Union, the processing of personal data will comply with the General Data Protection Regulation (GDPR), and for customers in South Korea, Taiwan, and other regions, we adhere to applicable local laws.
5. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at care@vetrinamia.com.